Faq's

Will anything be shipped to me?

You will receive your purchase via instant download to the email address you enter during checkout. Nothing will be shipped to you unless you specifically request a physical copy of the program.

I do not want anyone to know about my purchase, how can I pay without using my credit or debit card?

We recommend using a Prepaid Visa Card for your purchase. You can get a Prepaid Visa Card at any Wal-Mart, Walgreens, CVS and many other major retailers. Gift cards sometimes do not clear our fraud protection requirements so it is recommended that you do not use gift cards.

How are the applications installed?

The applications can be installed any of the following ways:

1.) OTA (over-the-air) links that you type directly into the phones web browser
2.) Scanning the QR Code of the application using the cell phones barcode scanner
3.) Transferring the files from your computer to the cell phone using a USB cable.
4.) Bluetooth connection.

Depending on your needs and circumstance you can install each application individually or all at once. To reduce battery consumption on the target phone we install each application individually.

Is the location of the phone displayed on a REAL map?

Yes the location of the phone is displayed in real time on a real map. For the GPS application Google Maps is used which provides unparalleled ease of use and accuracy.

How long does installation take?

Installation can be done in less than 3 minutes.

How many devices can I monitor with one purchase?

Each purchase comes with one active license key which enables you to monitor one phone. Additional license keys must be purchased separately.

Where is the information from the target phone sent?

You can receive information collected by the target phone at any email address you specify or you can have it sent directly to your cell phone.

You can also setup your own online account which will allow you to view the collected information in a control panel (free of charge with no data storage limit).

No matter which option you choose you will have instant access to ALL information collected by the application.

Can I transfer the software from my PC to my phone via USB?

Yes, you can transfer the software via USB or internet connection.

If the person I am monitoring gets a new phone do I have to buy the program again?

You can install the software to the new phone without having to repurchase.

Do I need to have the target phone telephone number?

No, you do not need the target telephone number if you are installing the application to the target phone.

Are prepaid phones supported?

Yes, most prepaid phones are supported. For a list of supported phonesCLICK HERE

How will the charge appear on my billing statement?

The charge on your billing statement will not give any indication of a cell phone monitoring program.

How much "lag" time is there with the GPS?

Depending on atmospheric conditions and terrain the delay time in GPS tracking can vary from 2 to 5 minutes from real time. Example: If your target leaves their location at 1:00pm you will view their departure on your screen no later than 1:05pm.